🌟The world is changing - fast. From AI and robotics to quantum computing, technology is reshaping how we live, work, and connect. But as we automate, digitize, and innovate, one question remains: How can we ensure this progress stays rooted in human-centered technology? At EHL Hospitality Business School, we believe the hospitality leaders of tomorrow must master the human-machine relationship. That’s why we created a cutting-edge specialization in Human-Centered Digitalization (Master's in Hospitality Management) - to ensure that technology enhances, rather than replaces, the essence of hospitality: human connection. Key Takeaways: ✅ What “high-touch” means in a digital-first future ✅ The mindset shift from traditional to tech-enabled thinking ✅ How technology can boost performance - if led by people ✅ Why human skills are more important in an AI world ✅ How EHL empowers students to drive digital transformation without losing the soul of hospitality 📍 Timestamps: 00:00 Dr. Alessandro Inversini - "How we work, how we live, how we interact" 00:19 Dr. Maggie Chen - "What is high-touch in the future?" 00:45 Ian Millar - Technology mindset 01:08 Dr. Alessandro Inversini - Human-Machine relationship 01:32 Dr. Maggie Chen - Human connections 02:09 Dr. Alessandro Inversini - "People at the heart of digital transformation" Whether it’s online check-in or building management, tech can make things smoother. But the magic? That still comes from people. The more tech we use, the more we need human connection - and that’s what forward-thinking leaders understand. Are you ready to lead the transformation and bring the Hospitality Vibes into the future? Let the Hospitality Leader out! 🌎 Join our Master's in Hospitality Management and specialize in Human-Centered Digitalization - because people will always be at the heart of hospitality -. https://gs.ehl.edu/human-centered-digitalization ❓Who they are Dr. Alessandro Inversini: https://www.ehl.edu/fr/faculte-recherche/notre-faculte/inversini-alessandro Dr. Maggie Chen: https://www.ehl.edu/fr/faculte-recherche/notre-faculte/chen-meng-mei-maggie Ian Millar: https://www.ehl.edu/fr/faculte-recherche/notre-faculte/millar-ian¨ 💬💬💬💬💬 What does "human touch" mean to you in a digital world? Let us know in the comments. 💬💬💬💬💬 🔔🔔🔔🔔🔔 Like, share, and subscribe for more ideas at the intersection of hospitality and innovation https://www.youtube.com/@EHLpublications?sub_confirmation=1 🔔🔔🔔🔔🔔 🌎 Learn more about us https://www.ehlgroup.com/ https://www.ehl.edu/ https://hospitalityinsights.ehl.edu/ 🙌 FIND US ON🔗 💼 LinkedIn - https://www.linkedin.com/showcase/ehl-graduate-school #EHL #HumanCenteredDigitalization #HospitalityTech #FutureOfHospitality #DigitalLeadership #HospitalityVibes #MastersInHospitality #HospitalityInnovation #AIinHospitality #TechAndTouch