Cookie Consent by TCU Neeley Alumni Advantage Series – Leadership Lessons from "Undercover Boss"
Uploaded on Nov 17, 2022

Like ()

Comment (0)
TCU Neeley Alumni Advantage Series – Leadership Lessons from "Undercover Boss"
The concept of secret shoppers is not new to organizations large and small. But what lessons can be learned when the leader of that organization becomes the secret shopper? How might an experience on the front lines change the way leaders make decisions that will drastically impact their organization?

U.S. Cellular President Laurent Therivel and CEO of The Vitamin Shoppe Sharon Leite recently found out exactly what that experience would be like. Starring in individual episodes of the popular CBS series, “Undercover Boss,” both Therivel and Leite had the opportunity to work, engage with employees and participate in the day-to-day store-front operations of their organizations – all in disguise.

Dean Daniel Pullin moderated the in-depth discussion around the television experience for both leaders, how meeting the front-line teams has changed or impacted the decisions they make for their customers and employees and how they’ve transformed as leaders after this experience.
More videos from this school
You may also like videos from these schools
About Us - Who we are
Testimonial - What others say
Faculty - Teaching & Research

Thank you for updating your MASTERTUBE profile! 

To get the most out of your video marketing efforts, DOWNLOAD our Media Kit 2022 and let us help you tell your stories, and help your future students understand your brand promise...

Stay safe and stay connected!

Rick Rudolph, Founder & Managing Director
+31 (0) 6 55 21 0007

Loading... please wait a moment